ENSURING TOP PERFORMANCE & RESULTS
CUSTOMER SUPPORT
Averna Support Options for Our Custom Solutions
Choose a tailored support plan to suit your needs and budget.
When you need
immediate help
Call us when you require remote or onsite
assistance with quick turnarounds.
Prepaid bundles
for timely coverage
Draw from a bank of hours for crunches or
specific needs with tailored response times.
Ensure continuity and
minimize production risks
Rest assured with predictive maintenance,
dedicated resources and guaranteed SLAs.
Contacting Support
support@averna.com
+1 514-842-7577 or 1-877-842-7577 (toll-free in North America)
Quick Links: Support Account Login • Remote Support (Europe only)
Our Global Support Network
From North America to Asia and throughout Europe – we’ve got you covered!
You Are in Good Hands with Averna
Expertise
Senior engineers with
multiple skillsets and diverse technology/project experience
Coverage
North America, Europe, Asia
11 offices in 7 countries,
plus a partner network
Service
Wide range of Support packages
and tailored service-level
agreements (SLAs)
How are Averna products and systems covered?
Employees
Global Offices
Completed Client Projects
R&D Staff
“We selected Averna because of their technical expertise, solid international reputation and local project-execution capabilities. The solution they proposed was exactly what we were looking for and at the right price point.”
– Alan Montoya, Mechanical Design Engineer, Continental
“Averna helps us to guarantee zero defects for our customers. They are a one-stop-shop for integrated test solutions and they are always flexible towards our needs.”
– Claude Berth, Equipment Engineer & Metrology, SAS Automotive Belgium
“Averna helped increase our bandwidth during peak periods, working together with our in-house team to create automation software for our NPI test stations. Our experience working with Averna for this project was extremely positive.“
– Hamid Khazaei, Production Test Director, Opnext
RECENT PROJECTS
