Averna Support Options for Our Custom Solutions

Choose a tailored support plan to suit your needs and budget.

When you need
immediate help

Call us when you require remote or onsite
assistance with quick turnarounds.

Prepaid bundles
for timely coverage

Draw from a bank of hours for crunches or
specific needs with tailored response times.

Ensure continuity and
minimize production risks

Rest assured with predictive maintenance,
dedicated resources and guaranteed SLAs.

Contacting Support


Quick Links: Support Account LoginRemote Support (Europe only)

Our Global Support Network

From North America to Asia and throughout Europe – we’ve got you covered!

You Are in Good Hands with Averna



Senior engineers with
multiple skillsets and diverse technology/project experience



North America, Europe, Asia
9 offices in 7 countries,
plus a partner network



Wide range of Support packages
and tailored service-level
agreements (SLAs)

How are Averna products and systems covered?




Global Offices


Completed Client Projects


R&D Staff

“We selected Averna because of their technical expertise, solid international reputation and local project-execution capabilities. The solution they proposed was exactly what we were looking for and at the right price point.”

– Alan Montoya, Mechanical Design Engineer, Continental

“Averna helps us to guarantee zero defects for our customers. They are a one-stop-shop for integrated test solutions and they are always flexible towards our needs.”

– Claude Berth, Equipment Engineer & Metrology, SAS Automotive Belgium

Averna helped increase our bandwidth during peak periods, working together with our in-house team to create automation software for our NPI test stations. Our experience working with Averna for this project was extremely positive.”

Hamid Khazaei, Production Test Director, Opnext